1. Information We Collect
We collect personal information from you when you visit our Site, register an account, make a purchase, or contact us. The information we may collect includes:
a. Personal Identification Information
Name
Email Address
Phone Number
Shipping and Billing Address
Payment Information (Credit card details, PayPal, etc.)
b. Non-Personal Identification Information
IP Address
Browser Type and Version
Device Information
Operating System
Referring URLs and Pages Viewed
c. Cookies and Tracking Technologies
We use cookies and other tracking technologies (such as web beacons and analytics tools) to improve your experience on our Site. Cookies are small text files stored on your device that allow us to remember your preferences, analyze traffic, and offer personalized content. You can control cookies through your browser settings, but please note that disabling them may affect your ability to use certain features of our Site.
For more information, please refer to our Cookie Policy.
2. How We Use Your Information
We use the information we collect for the following purposes:
Order Processing: To process and fulfill your orders, including verifying payment and shipping information.
Customer Support: To respond to your inquiries, assist with returns or exchanges, and provide customer service.
Personalization: To personalize your shopping experience by suggesting products and promotions tailored to your preferences.
Marketing and Promotions: To send you promotional emails, newsletters, or special offers (you can opt out at any time).
Site Improvement: To enhance and improve the functionality and user experience of our Site based on your feedback and usage patterns.
Legal Compliance: To comply with legal obligations and protect our rights, property, and safety.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted third-party partners for the following purposes:
a. Service Providers
We may share your information with trusted service providers who help us operate our business, process payments, fulfill orders, and provide customer support. These third parties are only authorized to use your information to perform services on our behalf and are required to keep it confidential.
b. Legal Compliance
We may disclose your information if required to do so by law, regulation, or legal process, or if we believe in good faith that disclosure is necessary to protect our rights or comply with a judicial proceeding, court order, or legal process.
c. Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. You will be notified of any such change in ownership or control of your personal information.
4. Data Security
We take the security of your personal information seriously and implement a variety of security measures to protect it. These measures include:
Encryption: Sensitive payment information (e.g., credit card details) is transmitted using SSL (Secure Socket Layer) encryption.
Access Control: We restrict access to personal information to authorized personnel only.
Secure Payment Gateways: We use trusted third-party payment processors that comply with the highest security standards.
While we strive to protect your information, please note that no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your personal information.
5. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal data:
Access: You can request access to the personal information we hold about you.
Correction: You can update or correct any inaccurate or incomplete information.
Deletion: You can request that we delete your personal information, subject to certain exceptions (e.g., if we need to retain it for legal or business purposes).
Opt-out of Marketing: You can opt-out of receiving marketing emails by clicking the "unsubscribe" link in any promotional email or contacting us directly.
Data Portability: In some cases, you can request a copy of your personal data in a structured, machine-readable format.
Withdraw Consent: If we process your data based on your consent, you can withdraw that consent at any time.
To exercise any of these rights, please contact us at cs@pffze.com
6. Third-Party Links
Our Site may contain links to third-party websites or services that are not operated or controlled by us. This Privacy Policy applies only to our Site, and we are not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
7. Children's Privacy
Our Site is not intended for individuals under the age of [13/16], and we do not knowingly collect personal information from children. If we discover that we have collected personal information from a child under the age of [13/16], we will take steps to delete that information.
8. International Data Transfers
If you are accessing our Site from outside of UAE, please be aware that your information may be transferred to and processed in UAE, where our servers are located. By using our Site, you consent to the transfer and processing of your personal data in accordance with this Privacy Policy.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Revised" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:
Email: cs@pffze.com